Do you need help?
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How much is a Folio image?
Our prices are based on 4 different sizes. If you purchase 3 or more you will receive a discount that increases by the amount.
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Can I get a discount on my image purchase?
We have something called a Flex package that allows you to choose any images from our 4 sizes and the discount increases the more you choose.
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How to open an account?
You will open your account by clicking the Sign Up link on our main page.
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Do I need an active account to purchase images?
No, you can always approach us by email and we will send you the images with an invoice. There are many advantages to have an active account as you can shop 24/7, create folders and see your shopping history.
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What to do if I fort my password?
Send us your details and we will forward you the needed information.
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Where to find orders and purchase history?
When you are logged in you will clearly see your orders and history in your profile.
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Can I pay by credit card?
You can pay by credit card as we use a very secure DIBS payment service.
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What is an Value account?
By adding your chosen amount you will then receive added value on top of that to be used for your future purchases.
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How long can I use the images for?
All our images are Royalty Free so feel free to use them as long and for as many times you like.
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Can I upgrade to a larger size?
Yes, and you will only be charged the difference in price. Please contact us.
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Can I buy exclusive rights for a specific time period?
Sometimes you might need exclusive rights for an image. The image will be removed from our website for the chosen time period. Please contact us and we will tell you how the price will change.
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What to do if I've lost an already purchased image?
Your already purchased images can be redownloaded from you order history. All our images are Royalty Free so you can use them as long as needed.
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Do you have model releases approved GDPR?
Yes, we have model releases on all images where people can be identified and they are covered buy the new GDPR regulations.
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Suggestions how to search images easiest on folio.se
You can combine search words by using + or - bicycle+man-city
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Is it truly free to ask for image search help?
It truly is! We see it as customer service to help you find what you need and after all we know our images better than anyone.
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Why is the image size smaller than I purchased?
All our images are compressed files so the true size will show once the image is open for example in Photoshop.
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Do you offer video clips?
Not at the moment.
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Do you offer photo shoots?
As we know everything about stock photography we do assignments. We do them often as our clients know their product and we photography so that way we can assure the perfect outcome.
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Do I need to use photo credit?
We would love you to use Photographer/Folio Images or Folio Images but understand if it is impossible so it's not a must.
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What's so special about Folio?
We all have some sort of photography experience and promote images that we believe in. Our philosophy is to have the best images and not the largest amount. We have a close relationship with our clients and want the be the one stop agency for all your needs.
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How to recognize a Folio image?
It is important that the image is trustworthy no matter what the theme is. They sense life and we are inspired to create images that stand out.
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I still have an unanswered question. How can I get an answer?
If you still have an unanswered question please don't hesitate to contact us.